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Your access and use of the Site and any information, materials or documents therein are subject to the following restrictions and prohibitions on use: You may not (a) copy, republish, sell, lease, loan, transmit or otherwise make available in any form or by any means all or any portion of the Site or any content retrieved there from; (b) use of the Site or any materials obtained from the Site to develop, of as a component of, any information, storage and retrieval system, database, information base, or similar resource (in any media now existing or hereafter developed), that is offered for commercial distribution of any kind, including through sale, license, lease, rental, subscription, or any other commercial distribution mechanism.
Terms and Conditions
1. Walking tour:
In the unlikely event that a tour is cancelled, guests will be notified immediately and offered the choice of another date or another tour. Full paying customers will also be offered the choice of a refund. We cannot be held responsible for any transportation, accommodation, loss of earnings or any other associated costs the guest has incurred due to cancellation of our tours.
5. Tours run in all weather conditions
We have umbrellas to share. We suggest you wear weather appropriate walking shoes and clothes for your own comfort.
In winter it gets very cold.
In order to keep tour prices low and ensure guests are serviced in the fairest manner, places cannot be held for tours without full payment. If a tentative booking is made, the place will be given to guests who makes full payment first. Bookings are not confirmed until full payment is received. Only a quota of discounted tickets are allocated to each session please bare this in mind when booking and book in advance to avoid disappointment. If there is less than 6 tour participants tours might be cancelled and tour participants will be refunded.
We use PayPal, Eway and accept direct transfers. Our booking agent is Bookeo.
If you’d like to arrange a tour outside of these dates please call 0473 945 639 these are available for groups of 10 or more.
Refunds: Tours are not refundable unless Haunted Hills Tours cancel the Ghost Tour. The only reason this would occur is in case of bush fire.
There are other options to pay if you call 0473 945 639
Please book your tour at least 1 hour before the tour commences.
You can cancel or change your tour 48 hours before the tour for no fee. You can book here.
7. Confirmation and attending the tour
7. Guest Conduct
We want everyone to have a great time, and in order to ensure the safety and comfort of all guests, any guest under the influence of alcohol or other substances may be refused admission without a refund. Any guest that does not follow tour guide instructions or behaves inappropriately towards tour guides, other guests and staff during a tour will be asked to leave the tour without a refund.