(Concession means student, pensioner or child meaning persons under 18 years old)
We use PayPal, Eway and accept direct transfers. Our secure booking agent is Bookeo, it loads in book-a-tour and through booking buttons throughout our site.
If you’d like to arrange a tour outside of these dates please call 0473 945 639
Tours are refundable up until the last 48 hours or unless Haunted Hills Tours cancel the Ghost Tour. The only reason this would occur is in the case of bushfire or extreme weather.
There are other options to pay if you call 0473 945 639
Please book your tour at least 2 hours before the tour commences.
You can cancel or change your tour 48 hours before the tour for no fee. You can book here.
The payment confirmation you receive from Bookeo is enough to confirm your place on the tour. The tour guide will know they’re expecting. The sale of tickets closes one hour before the tour commences, no cash will be taken on the night. Ensure you’ve paid prior to attending, and have confirmation (if you paid via another method as organised by Haunted Hills Tours (or authorised agent)).
In order to keep tour prices low and ensure guests are serviced in the fairest manner, places cannot be held for tours without full payment. If a tentative booking is made, the place will be given to guests who makes full payment first. Bookings are not confirmed until full payment is received. Only a quota of discounted tickets are allocated to each session please bare this in mind when booking and book in advance to avoid disappointment. If there are less than 6 tour participants tours might be cancelled and tour participants will be refunded.
You can cancel your tour 48 hours prior to the tour for no fee.
The only conditions that Haunted Hills Tours will refund tickets without hesitation due to bushfire or extreme weather determined by the Tour Operator, Haunted Hills Tours, in conjunction with advice.
In the unlikely event that a tour is cancelled, guests will be notified immediately and offered the choice of another date or another tour. Full paying customers will also be offered the choice of a refund. We cannot be held responsible for any transportation, accommodation, loss of earnings or any other associated costs the guest has incurred due to the cancellation of our tours.